Shipping policy
Shipping Policy
Thank you for shopping with [Business Name]! We want to make sure your order gets to you as quickly and safely as possible. Please review our shipping guidelines below.
1. Processing Times
All orders are processed within [Number, e.g., 1–3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur due to weather or carrier issues.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
[Business Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages & Lost Packages
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Note: If your package is marked as "Delivered" but you haven't received it, please check with neighbors or your local post office before contacting us at [Email Address].
6. International Shipping Policy
We [do / do not] currently ship outside the [Country].